Privacy Policy for Crystal of Worlds: Air Witches
INTRODUCTION
Welcome to Crystal of Worlds: Air Witches (hereinafter referred to as "the Game") and related services. As the developers of the Game (hereinafter referred to as "we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. We understand the importance of your personal information and are dedicated to maintaining your trust by adhering to the following principles: accountability, purpose specification, consent, data minimization, security safeguards, individual participation, and transparency. We implement industry-standard security measures to protect your personal information.
IMPORTANT NOTICE
This Privacy Policy explains how we handle your personal information when you use Crystal of Worlds: Air Witches, and outlines your rights regarding your information.
We only process your information when necessary to provide specific features or services that you choose to use. If you do not enable certain features or use certain services, we will not process the corresponding personal information. In addition to this policy, we may provide real-time notifications (such as pop-ups or in-game notices) about specific information collection purposes, scope, and usage for certain features. These notifications are part of this Privacy Policy and carry the same effect.
Please read this Policy carefully before using our services, paying special attention to terms in bold or underlined text. By using our services, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree with this Policy, we may be unable to provide you with complete services or achieve the intended service quality.
If you have any questions, comments, or suggestions about this Policy, please contact us through the "How to Contact Us" section.
Key Terms:
-
Personal Information refers to any information relating to an identified or identifiable natural person recorded electronically or by other means, excluding anonymized information. This includes but is not limited to name, date of birth, biometric information, address, contact information, communication records, account credentials, financial information, location data, and transaction records.
-
Sensitive Personal Information refers to personal information that, if leaked or illegally used, could easily lead to harm to personal dignity or damage to personal or property safety, including biometric data, financial account information, location tracking, and personal information of minors.
This Policy will help you understand:
- How we collect and use your personal information
- How we use cookies and similar technologies
- How we store and protect your personal information
- How we share, transfer, and disclose your personal information
- Your rights regarding your personal information
- Third-party services
- Protection of minors
- Policy updates
- How to contact us
I. COLLECTION AND USE OF PERSONAL INFORMATION
We collect your personal information to provide a better gaming experience and service. We commit to collecting only necessary information and taking all reasonable measures to protect your privacy.
A. Information Collection Methods
1. Information You Provide
- Information provided during account registration or service use
- Information generated during gameplay
Note: Information you post in public areas of the game may be accessed and used by other users.
2. Information We Automatically Collect
- Information automatically generated during service use
- Information legally obtained from our partners
B. Purpose and Types of Information Collection
1. Account Registration and Login
For basic services, we collect:
- Basic registration information: email address
- Account information: username and password
Optional information (such as nickname, avatar) can enhance your experience but is not required for basic functionality.
2. Game Functionality and Security
To provide gaming services and ensure account security, we may collect:
- Log information: login records, gameplay records, match information
- Device information: device model, OS version, unique device identifiers
- Network information: IP address, network environment
This information is used to:
- Maintain normal game operation
- Ensure account security
- Prevent cheating
- Improve gaming experience
3. Payment Services
For in-game purchases, we collect:
- Transaction records
- Payment information
Used for:
- Processing transactions
- Purchase history queries
- Virtual item security
4. Customer Service
When you need support, we may require:
- Your contact information
- Problem description
- Communication records
This information helps us resolve issues and improve service quality.
C. Permission Requirements
We may need the following device permissions:
- Storage: For downloading and storing game resources
- Network: For connecting to game servers
- Device information: For account security
You can:
- Decline these permissions, though some features may be affected
- Revoke permissions anytime through device settings
D. Information Usage Rules
-
We commit to:
- Using information only for providing and improving game services
- Implementing strict technical measures for information security
- Deleting or anonymizing your personal information upon account deletion
-
We may conduct statistical analysis of usage data, but these analyses will not contain personally identifiable information.
-
We will obtain your consent before using your information for purposes not mentioned in this Policy.
III. STORAGE AND PROTECTION OF PERSONAL INFORMATION
A. Information Storage
1. Storage Location
- We use industry-leading data storage providers
- Our data centers comply with relevant data protection regulations
- We strictly adhere to international data protection standards for cross-border data transfers
2. Storage Duration
- We retain personal information only for as long as necessary
- Information is deleted or anonymized when you delete your account
- You will be notified and your information properly handled if services are discontinued
B. Security Measures
1. Technical Protection
- Industry-standard encryption for data transmission and storage
- Access control mechanisms ensuring only authorized access
- Regular security testing and system updates
2. Data Security
- Strict data classification management
- Multi-layered backup systems
- Data breach detection and response protocols
3. Account Security
- Secure password guidelines
- Two-factor authentication (where available)
- Monitoring of suspicious login activities
4. Security Recommendations
We recommend:
- Using strong passwords
- Regular password changes
- Avoiding unsecured networks
- Never sharing account credentials
5. Security Commitment
- Implementation of reasonable security measures
- Regular security assessments and updates
- Prompt handling of security incidents
6. Important Notice
Please note:
- No internet environment is 100% secure
- Protect your account credentials
- Report security concerns immediately
7. Emergency Response
In case of security incidents:
- Immediate response measures
- Notification to affected users
- Damage mitigation steps
IV. SHARING, TRANSFER, AND DISCLOSURE OF PERSONAL INFORMATION
A. Information Sharing Principles
We highly value your privacy and generally do not share personal information with third parties. However, sharing may occur in these cases:
1. Necessary Information Sharing
- With your explicit consent
- To fulfill requested services
- As required by law
- To protect legitimate user interests
2. Third-Party Service Providers
We may use third-party services for:
Basic Services:
- Cloud storage
- Payment processing
- Performance optimization
Security Services:
- Anti-cheat systems
- Account protection
- Game updates
Functional Services:
- Customer support
- Data analytics
- Advertising (if applicable)
3. Information Protection Measures
When working with third parties:
- Strict vendor qualification review
- Data protection agreements
- Limited data access
- Privacy standard compliance
4. Third-Party SDK Usage
Our game may integrate:
Essential SDKs:
- Game engine
- Crash analytics
- Performance monitoring
Optional SDKs:
- Advertising services
- Social sharing
- Payment processing
5. Important Notes
- Third parties follow their own privacy policies
- We are not responsible for third-party data handling
- You can opt out of optional third-party services
6. Information Sharing Restrictions
We commit to:
- Sharing only necessary information
- Requiring confidentiality compliance
- Regular compliance audits
- Prompt complaint handling
7. User Choices
You can:
- Choose specific features to use
- Manage personalized ad settings
- Contact us for more information
B. Information Transfer
1. Standard Cases
We typically don't transfer personal information except:
- With your explicit consent
- Legal requirements
- Business transfers
2. Special Circumstances
Information transfer may occur during:
- Mergers or acquisitions
- Asset transfers
- Corporate restructuring
In such cases, we will:
- Notify you promptly
- Ensure information security
- Protect your rights
C. Information Disclosure
We only disclose personal information:
1. With Consent:
- Based on your explicit authorization
- Information you choose to make public
2. Legal Requirements:
- Compliance with laws
- Administrative or judicial proceedings
- Protection of user rights
3. Protection Measures:
- Strict disclosure control
- Security measures
- Usage monitoring
VI. PROTECTION OF MINORS
We take the protection of minors' personal information very seriously:
1. Parental Consent
- Minors must obtain parental/guardian consent before using our services
- Parents/guardians should guide minors in proper use of gaming services
- We recommend parents/guardians review this Privacy Policy with minors
2. Special Protection Measures
We will:
- Implement appropriate age verification measures
- Apply gameplay time management
- Restrict access to inappropriate content
- Protect minors' gaming experience
3. Information Processing
- We will promptly delete any minor's information collected inadvertently
- Additional information may be collected for minor protection purposes
- Strict limitations apply to the use of minors' information
VII. POLICY UPDATES
1. Policy Changes
We may update this Privacy Policy when:
- Services are updated
- Legal requirements change
- Operational needs arise
2. Significant Changes
You will be specifically notified of significant changes including:
- Service model changes
- Information usage modifications
- Ownership changes
- Information sharing partner changes
- User rights modifications
3. Notification Methods
- In-app notifications
- Email notifications
- Website announcements
VIII. CONTACT US
If you have any questions or suggestions, please contact us:
Email: airwitches@outlook.com
Our Commitment:
- Response within 15 business days
- Careful consideration of your feedback
- Implementation of necessary protective measures
You can also:
- Contact us through in-game feedback features
- File complaints with relevant consumer protection authorities
- Pursue legal remedies to protect your rights
Additional Contact Options:
- Through in-game settings
- Via customer support
- Through official communication channels
All users are entitled to:
- Ask questions about our privacy practices
- Report privacy concerns
- Request information about their personal data
- Seek clarification about any part of this policy
For privacy-related emergencies or urgent concerns, please indicate this in your communication, and we will prioritize your request accordingly.
For business partnership inquiries or other non-privacy related matters, please use appropriate alternate contact channels as specified on our website or in-game documentation.